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At UNCLOUDY we are committed to protecting your data and we only store those data that are strictly necessary to offer you a better service.

When you carry out a transaction on our website, as part of the process, we collect personal information that you provide us, such as your name, physical address and email address. Your personal information will be used only for the specific reasons stated above.

We collect such personal and non-personal information for the following purposes:

  1. To administer, provide and improve our services.

  2. To provide our users with customer support.

  3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages.

  4. To comply with applicable laws and regulations.

UNCLOUDY will keep the personal data that you provide us as long as you do not request its deletion, or as long as the contractual relationship is maintained. Said personal data will be kept in compliance with the established legal deadlines.

The personal data used by UNCLOUDY come from the interested party.

Our company is hosted on the platform. provides us with the online platform that enables us to sell our products and services to you. Your data may be stored through's data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We can contact you to notify you about your account, to solve problems with your account, to send updates about our company, or when necessary, inform you of news or resolve any concerns. For these purposes, we may communicate with you by email or postal mail if applicable.

If at any time you wish to cancel your account, not receive any information once the agreement is finalized, you can exercise any of the following rights by communicating it to the email address indicated in the header ( In any case, according to current regulations, you have the right to:

  • Request access to personal data related to the interested party.

  • Request its rectification or deletion.

  • Request the limitation of the treatment.

  • Object to treatment.

  • Right to portability.

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